Digital Warrior Academy Takes On BDC Training


WHAT: Digital Warrior Academy – BDC + Internet Training

WHERE: Hilton DFW – Grapevine, TX

WHEN: July 24-25

Come join PCG Consulting and First Class Educators for two action-packed days at the upcoming Digital Warrior Academy. The Academy is designed to give you the knowledge and tools to make your Business Development Centers and Internet Departments run efficiently with the most profit possible.

Digital Warrior Academy is unlike any other event, because it merges the educational value of a large conference with the intimate approach of a one-on-one coaching seminar. Immediately after registration, experts from the Academy perform the following tasks to evaluate your dealership:

  • Mystery shop your website by email
  • Phone shop your dealership with The Phone Ninjas
  • Complete an analysis of your dealer website
  • Perform an SEO/SEM analysis of your dealership on Google and Yahoo

The results and findings of our complete analysis will be given to you during the Academy.

Industry veterans have joined the Digital Warrior Academy to provide you with the latest information in the following areas:

  • Websites
  • CRM
  • Chat
  • Phone Skills

Marc McGurren and Julie Chisum of PCG Consulting will also be providing you with specific strategies for:

  • Hiring and acquiring great talent
  • Identifying the right structure for your BDC
  • Implementing effective email and phone strategies to maximize contact with Internet leads
  • Creating a more positive department and organization (utilizing the book, How Full is Your Bucket, by Tom Rath and Donald O. Clifton, Ph.D.)